Microsoft Dynamics Implementation

Often we hear from our customers that they need the ERP/ CRM/ BI application to be live by the end of the current month. It is difficult to understand that an ERP is not an Office suite that you just install it and that’s it, you can use it.

An ERP/ CRM/ BI solution has in fact a large complex database that in the future will gather all the information from all the users and the departments in your company or companies. How you know the client business, how to prepare the database, how to configure it, test it, fill it in with legacy data, how to train each user to better use the solution, how to help them test it, how to assist them when they need you most, takes quite some time, starting with 2-3 months to 1 year and more depending on the project complexity.

Requirements

Axsys Romania will assist you with the requirements identifying process. You will benefit of our visibility into industry best practices. The requirements gathering could be part of the sales process (diagnostic) and at a more detailed level, a sophisticated analysis during the project. The analysis could be both at the application level and hardware systems (servers, network, work stations).

System implementation and configuration

Beyond simply deploying software, Axsys, at client request could manage user set up, including defining user-based permissions. Frequently, system configurations are required to map software functionality to specific corporate or local processes. Axsys can also help to configure common document templates and forms, and establish reporting structures.

Customizations

An ERP/ CRM/ BI solution has standard functionalities developed based on thousands of global projects. However a standard ERP could not respond 100% to your industry or to your company specific needs. You could use specific add-ons as ERP extensions for certain industries or localizations for Romanian companies (translation and statutory reports), and you will also need custom software developments.

Integration

Dynamics ERP solution has wide-ranging functionalities, but you sometimes need to have more software solutions and you need the ERP to communicate with them through integration. You need perhaps a stand-alone CRM solution, or Ecommerce channel or you work with banks. All this should be interfaced with the ERP for a better automation. You need perhaps intelligent and dynamic reporting and analysis, BI can integrate all applications in one data warehouse. Axsys has done this before and can help you too.

Data migration

Until now you have used other systems and you need to migrate some information like customers, suppliers, items, fixed assets, open invoices in your new software system. But this represents a challenge, different ERP/ CRM/ BI solutions have very different database structures. Extracting data from your existing system and mapping it to the new program can not only be time-consuming, it’s a frequent source of data integrity errors that may not be discovered until much later. Axsys knows very well Dynamics ERP/ CRM/ BI database structure and will help you in the migration process.

Training

Making sure users understand how to use a new, sophisticated software solution such as an ERP/ CRM/ BI is a critical step to getting the most out of it. Key-users need to understand differently the solution and have a larger picture, because they will decide on the business processes; end-users will learn only operations they will perform. Axsys offers more training options such as web or on-site classroom training sessions for all users.

What should you consider when choosing a modern ERP?

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